Cancellations

Appointment Cancellation Policy

Dear Patient,

We at Our Family Healthcare, value your time, appointments, and prosperity, just as we hope you value ours. We understand that occasionally, unexpected circumstances can occur, and a previously scheduled appointment needs to be cancelled or adjusted. In order to best serve our other patients, as well as our team of talented specialists, in the event that you need to cancel or reschedule your appointment, we respectfully request at least 24 hours notice.

Our policy is as follows:

Any no-show, cancellation, or rescheduled appointment made with less than 24 hours notice will result in a cancellation fee. The amount of the fee will be equal to 100% of the reserved services or $30.00, whichever fee is higher.
If you are more than 15 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your appointment and get you in as quickly as possible, and at a time that is convenient to you.
In the event of a true, unavoidable emergency, all or part of your cancellation fee may be credited to future services, only at the review and approval of the Owner.
We also ask that you arrive 5-10 minutes prior to your scheduled appointment to allow your medical forms to be completed and reviewed before your examination.

If you have any questions regarding our Appointment Cancellation Policy, please let us know, and we will be happy to assist you.

Appointment Cancellation Policy

Cancellations

Appointment Cancellation Policy

Use the below link to print and sign a copy of the Appointment Cancellation Policy. Bring with you to your appointment.

Appt. Cancellation Policy

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